1. INTERPRETATION

1.1 In these Terms and Conditions the following words have the following meaning:

Instructor	The instructor named within this agreement, or such other properly qualified instructor the School may provide;
Client	The person identified within this agreement;
Training	Such driving lessons or any other-driver related training agreed by the parties and identified herein to be provided by the School to the Client, the frequency and duration of which have been agreed between the parties;
Training session	A singular unit of Training, the duration of which has been agreed between the parties, one or more of which is a constituent of the training;
Minimum number of   training sessions	A minimum number of Training Sessions which the Client has agreed to book in consideration for a discounted price per Training Session as may be inserted in this agreement;
Price	The Price per Training Session as stated within this agreement, or as may be notified to the Client by the School from time to time;
Agreed Price For Driving Test	The price that the school vehicle will be charged to the Client for the duration of the practical driving test;
School	The driving school identified with in this agreement; and
School Vehicle	The Vehicle provided by the school in which the Client will take the Training session (if a Vehicle is required for the purpose of the Training Session).

1.2  The headings in these Terms and Conditions are inserted for convenience only and will not affect its construction or interpretation.

1.3  Words imparting the singular include the plural (and vice versa) and words imparting a gender will include all genders.

2. PROVISION OF THE TRAINING

2.1  The School will provide the Client with the Training, in consideration  for the Price.

2.2  The time, date and pick-up point (if applicable) for each Training Session will be agreed in advance by the Client and the School.

2.3  Unless otherwise agreed  in accordance with clause 9, if the Training requires the use of a vehicle, then it will be in the School vehicle.

2.4  If the Training involves driving tuition, the school will only provide the Instructors who are approved and licensed by the Driver and Vehicles Standards Agency and who are fully qualified and have been specially trained for teaching people to drive.

2.5  The Instructor is bound by a professional code of conduct and will be courteous, polite, tidy and punctual at all times.

3. THE CLIENT’S OBLIGATIONS IF THE TRAINING INVOLVES THE CLIENT DRIVING A MOTOR VEHICLE

3.1  The Client must hold a current, valid driving licence (provisional or full), which must be produced to the instructor on or in advance of the first Training Session.

3.2  The Client must be able to read a number plate at a distance of 20.5 metres (67 feet) (with glasses normally worn).

3.3  The Client must ensure that he/she is in a fit state to drive safely, and at no time during the Training is he/she under the influence of alcohol or any other substance that may affect his/her ability to drive.

3.4   If at any time the Instructor, in his absolute discretion, considers that the Client is not in a fit state to drive safely, then the Instructor mat stop the Training Session. No refund for that Training Session will be payable.

4. PROCEDURE AND THE CLIENT’S OBLIGATIONS FOR TAKING A DRIVING TEST

4.1  Unless otherwise agreed in writing between  the Client and the Instructor, the instructor will inform  the Client when, in the Instructors opinion, the Client is ready to take his/her driving test. The Instructor will then book then the practical  test and the School will arrange for the School Vehicle to be available for the driving test in accordance with clause 7.1. If the driving test is not booked in accordance with this clause then the School Vehicle will not be provided for the Clients driving test.

4.2  If ( in accordance with clause 4.1) the Instructor and the Client have agreed in writing that the Client will book his/her own driving test, then the Client must give the Instructor notice of the driving test as soon as reasonably practicable so that the School  can attempt to arrange the use of the School Vehicle in accordance with clause 7.1.

5. GUARANTOR

5.1  In consideration for the School providing the Training to the Client, the Guarantor agrees to guarantee all obligation of the Client under these Terms and Conditions and to indemnify and keep the School indemnified against any default by the Client under these Terms and conditions.

6. TRAINING CANCELLATION OR POSTPONEMENT

6.1  Subject to clause 6.2, either party may cancel or postpone a Training Session upon providing at least 48 hours’ notice. Failure to give such notice may result in the Client being charged the Price.  If the School/Instructor cancels a Training Session without giving 48 hours notice, and otherwise than in accordance with these Terms and Conditions, then the School may be liable to the Client for the Price.

6.2   If a Minimum Number of Training Sessions comprising the Training has been agreed and inserted into this agreement, then the Client has been given a discounted rate for each Training Session in consideration for agreeing to pay for a Minimum Number of Training Sessions.  If the Client cancels the Training before the Minimum Number of Training Sessions.  If the Client cancels the Training before the Minimum Number of Training Sessions. If the Client cancels before the Minimum Number  of  Training Sessions have been completed, then the Client will be charged the discount as detailed in this agreement which has been applied to each Training Session  for each training session completed. In addition the Client will pay a £5 administration charge for each of the Training sessions not completed up to the Minimum Number Of Training session agreed. If the School / Instructor cancels the Training before the completion of the minimum Number of Training Sessions otherwise than in accordance with these Terms and Conditions, then the School may be liable to the Client for £5 compensation for each of the Training Sessions not completed up to the minimum Number of training sessions agreed.

6.3  For the purpose of Clause 6.2, the School shall be entitled to treat the Client as cancelling Training session if the Client:

(a) postpones more than two Training Sessions sequentially; (b) fails to agree to take a further Training session at a time within the schools usual hours of business within one calendar month of the last Training Session or; (c) if the Training involves driving, the Client is in the Instructors opinion unfit to drive safely on more than one occasion.

6.4   The Instructor may postpone the Training Session if he, in his absolute discretion, considers the weather or road conditions to be unsuitable or dangerous. The instructor  will endeavor to provide the client with as much notice as practicable. An alternative time and date for the Training will be suggested, and the school will have no further liability.

6.5   The Client accepts that the Training Session may occasionally need to be postponed to allow another Client to use the School Vehicle for their driving test. The Instructor will endeavor to provide the Client with as much notice as practicable.  An alternative time and date for the Training will be suggested, and the School will have no further liability.

7. THE DRIVING TEST

7.1  The School will endeavor to provide the Client with the use of the School Vehicle for the driving test. Use of the School Vehicle for the driving test will be charged at the Agreed Price for the driving test. Occasionally the School Vehicle will not be available for a driving test for reasons outside the control of the School, for which the School will have no liability. In such circumstances the School will endeavor, where practical, to provide the Client with at least three working days notice of the unavailability of the School Vehicle. The School Vehicle will not be supplied for the driving test if it is already booked for another driving test at the same time that the Client notifies the Instructor of the Clients driving test.

7.2  Without prejudice to clause 7.1, the school will in any event have no liability for failing to provide the Client with the School Vehicle for the driving test if the Client has not complied with clause 4.1 of these Terms and Conditions.

7.3   The School may withhold the School Vehicle if the clients driving, in the opinion of the Instructor, is actually or potentially dangerous and is therefore not to test standard.

8. THE SCHOOL VEHICLE

8.1   The School Vehicle will be fitted with dual controls and will be well maintained, clean and tidy at all times (subject to reasonable wear and tear).

8.2   The school will not be liable for any failure of the School Vehicle during a Training Session or the practical driving test unless it is a direct result of negligence on the part of the school or the Instructor. The Client and the Instructor will check the School Vehicle prior to the practical driving test.

9. PRICE AND PAYMENT

9.1   The price payable for the Training session will be set out in these Terms and Conditions or such other amount as is expressly agreed between the School and the Client from time to time.

9.2   Payment must be made prior to each Training Session to the Instructor, whose receipt will be a good discharge to the Client. The time for payment will be of the essence.

9.3   Subject to clause 9.4, the School may alter the Price upon giving the Client at least 48 hour’s notice.

9.4   Where a discounted Price has been agreed in consideration of the Client agreeing to book a Minimum Number of Training Sessions, the School agrees not to alter the Price of the Training Sessions until the Minimum Number of Training Sessions have been completed. The exception to this is where matters outside the Schools control (for example, fuel costs) have resulted in an increase of more than 5% in the cost of the School providing the Training Sessions. Should the School increase the Price of the Training Sessions in accordance with this clause, then the Client may cancel any outstanding Training Sessions at the increased Price without penalty.

10. LIMITATION OF LIABILITY

10.1  Nothing in these Terms and Conditions will limit the Schools liability in any claim for the death or personal injury caused by the Schools negligence.

10.2  In no circumstances will the School be liable for any loss or damage if, and to the extent that, such loss or damage is caused by the Client’s failure to comply with his/her obligations under these Term and Conditions, or with the Instructor’s reasonable instructions.

10.3  The aggregate liability of the School for direct loss resulting from the School’s default will be limited to £50.

10.4  The school will not be liable for the consequences of any event which is outside of the School’s reasonable control or expectation.

10.5  The School will not be liable, whether based on a contract or tort, or any other legal or equitable ground for any consequential, indirect or incidental loss of whatever and however caused.

11. GENERAL

11.1  The school will comply with the data Protection Act 1998 at all times and will not pass the Client’s details to any third party without the Client’s consent (unless required to do so by law). The Client consents for their to be passed to the schools Insurers in the event of an actual or potential claim and to allow the school/Instructor to arrange motor vehicle insurance cover.

11.2  Each right or remedy of the School under these Terms and Conditions is without  prejudice to any other right or remedy of the school, whether under these Terms and Conditions or not.

11.3  If any provision of these Terms and Conditions is held by a competent authority to be invalid of unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision  in question will not be affected. Every provision is agreed to be severable from every other.

11.4  No waiver by the School of any breach of these Terms and Conditions by the Client will be deemed as a waiver of any subsequent breach of the same or any other provision, nor of the provision itself.

11.5  A person who is not party to these Terms and Conditions will have the no right under the Contract (Rights of Third Parties) Act 1999 to enforce any tern of these Terms and Conditions. This clause does not affect any right or remedy of any person which exists or is available otherwise than pursuant to that Act.

11.6  These Terms and Conditions will be governed and constructed in accordance of the English and Welsh courts.

12. COMPLAINTS PROCEDURE

12.1  Any Client complaints should initially be directed in writing by registered post and marked for the attention of the Managing Director/Proprietor of the Driving School at the address written on the front of this agreement. The Clients initial letter of complaint will be acknowledged within 14 days. The Client will thereafter be asked to supply further information about the complaint. The Client will endeavor to supply to the Managing Director/Proprietor as much information about the complaint as possible as may reasonably be requested. Matters will then be fully investigated and , where practicable, the results of the investigation and resolution proposals will be given to the Client in writing within 28 days of the Client supplying the requested information.

12.2  Should the Client be unhappy with the outcome of the investigation and the handling of the complaint, then the Client may complain  to the Registrar at the Driver and Vehicles Standards Agency, The Axis Building, 112 Upper Parliament Street, Nottingham NG1 6LP.